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Bennets card.jpg
Mr. Bennet gives Mohinder a business card with Primatech Paper Co.'s website and phone number.
Promotional ad is the website of the Primatech Paper Company.

As part of Heroes Evolutions, a real-world version of the website could be "hacked" to uncover files that revealed further information on the covert activities of the organization behind Primatech Paper.

Lauren searches



The website address and the phone number (1-800-PRIMA16) appear on a business card that Mr. Bennet gives to Mohinder Suresh. He claims there is an access code on the back of the card.

The Art of Deception

When Claire comes to Noah Bennet's apartment, Lauren's computer has a browser that is opened to Lauren uses the site to search the carnival employee database, which includes files on Lydia, Becky, and Damian. The website's address is

Dark Matters, Part 5

Quentin Frady creates a clue board that includes the logo of, as well as a medical chart for Ted Sprague that was originally posted on

Heroes Evolutions

1-800-PRIMA16 (1-800-7746216)

The following is a transcript of what the operator says when calling 1-800-PRIMA16:

Thank you for calling Primatech Paper. Our operators are currently assisting other customers. If you know your party's access number, you may enter it at any time during this recording.To reach our sales department, press 1. To reach our shipping department, press 2. To reach our personnel department, press 3. For all other questions, please try us again later. Thank you for calling Primatech. Paper. People. Performance. Since 1962.

Pressing "1" returns the following message:

Our sales associates are currently assisting other customers. To learn more about Primatech Paper, please visit us online at or try us again later. To return to the main menu, press the star key.

Pressing "2" returns the following message:

Our representatives are currently assisting other customers. Please visit us online at or try us again. To return to the main menu, press the star key.

Pressing '3' returns the following message:

Primatech paper is always on the look out for motivated people with abilities that fit our needs. Please visit and click on Job Opportunities. Enter the following code to access the application: MT36. If you would like us to alert you to other opportunities via Text Message, please enter your cellphone number followed by the pound sign. To return to the main menu, press the star key.

Part 1: Job Application

To the unsuspecting public, the website appears to be a simple company profile of the Primatech Paper Co., with a simple Job Opportunities inquiry section.


Texting APPLY to 46622 will send the user this text message in return:

Go to on your PC. Enter MT36. To get more messages like these reply Y.

Texting PAPER to 46622 will send the user this text message in return:

Would you like to hear more about Primatech Opportunities via text message? Reply YES now.

Replying Y or YES will result in the following text message:

You’ll be hearing from me again soon. We have a lot to do together.

To use the registration system users could:

  1. Call the phone number 1-800-PRIMA16 (1-800-774-6216).
  2. At the main menu, select option 3 (Personnel) and listen to the message. At this point, the user is given a passcode, MT36, and given the opportunity to enter a cell phone number to receive text messages.
  3. Visit the web site.
  4. Click the "Jobs" button.
  5. Enter the passcode.
  6. Fill out the contact information form.

An analysis of the page revealed that your answers to the 7 questions were evaluated to give you a code between 1 and 3. The algorithm used ranked every answer as either 1, 2, or 3, and then worked out which one you answered most often. Thus it is a very basic form of personality test.

The answers were typed as follows:

Question Type 1 Type 2 Type 3
If you work at a store and see a woman steal a can of soup to feed her family, would you: Inform the store manager Pay for it yourself Ignore it
If you see a turtle lying upside-down on its shell in the middle of the road, you: Run over it Take it to safety Avoid it
How do you reach conclusions? Research Logic Emotion
How often do you put yourself above others? Only if it benefits me Always Never
Are you fueled by: Money Passion Routine
At a party, you are: An eavesdropper A gracious host The center of attention
In stressful situations, you react by: Emulating proven leaders Taking charge Avoiding it

Any type value can be obtained by simply selecting 4 or more answers in that type's column. It seems that "Type 1" would be most like Mr. Bennet's personality. "Type 2" represents a determined (but just) personality like Mohinder Suresh. "Type 3" represents a non-confrontational conformist personality.

Filling out the form will initiate an email like the following:

From: Primatech Paper <>
Subject: Important Message from Primatech Paper

Thank you for your interest in Primatech Paper. We will be in contact once we evaluate your application.

... The Response

On January 25, 2007, people who submitted their applications received an email like the following:

Subject: Important Message from Primatech Paper

From: Primatech Paper <>

Thank you for your interest in Primatech Paper and taking the time to complete our employee application.

The user then receives one of three types of responses, depending on the personality tests results:

Type 1:

We are always interested in unique individuals with special abilities to help us provide the best service to our many clients.

Type 2:

As our company continues to grow, we are always on the lookout for sharp-minded people to help pave the way for the future.

Type 3:

Unfortunately, after reviewing your submission, we don't have any openings that match your skill-set at this time. You are always welcome to re-apply at a later date.

The remainder of the message is retention and unsubscribe information:

Please retain this email for your records. A Primatech Paper representative will be contacting you in a few weeks with the next steps.

You've received this update because you subscribed to it while visiting
To unsubscribe, click on the following link: unsubscribe me
***Please allow 3 to 5 business days for your unsubscribe request to take effect.***
You may also unsubscribe by mail. Send your request including your name and email address to: Primatech Paper "Unsubscribe", 100 Universal City Plaza, Bldg. 1360 2nd Floor, Universal City, CA 91608

If the user chooses to have text (SMS) messages sent to them, they will also receive one of three text messages (UPDATE, TEXT, JOBS) depending on how they answered their application, thus making it easy to know which email they will receive:

Type 1:

Thank you for your interest in Primatech Paper and taking the time to complete our employee application. To receive updates by text message, reply UPDATE.

Type 2:

Thank you for your interest in Primatech Paper and taking the time to complete our employee application. To receive updates by text message, reply TEXT.

Type 3:

Thank you for your interest in Primatech Paper and taking the time to complete our employee application. To receive updates by text message, reply JOBS.

If the user sends a text message back to 46622 with the word UPDATE, TEXT, or JOBS, the user will receive a text message saying:

Thank you. A Primatech Paper representative will be contacting you in a few weeks with the next steps.

Primatech Paper is now recruiting for an upcoming project. The following message was posted at Evs Dropper's blog on October 14, 2008.

Primatech Executive Services will be seeking contractors with experience in any of the following fields of expertise: intelligence, law enforcement, or military operations. See For an example of work done by current contractors, please visit: and enter passcode: SCwem43ib

Part 2: The Hacker

Hana Gitelman Makes Contact...

Once the applicant received email confirmation for the application, the applicant received a text message saying:

Hav u applied @ Pswrd is MT36. Do this so we can strt wrking 2gether to bring 'em all down.

On January 29, 2007, after the airing of The Fix, those who applied to the website received the following email:

From: Primatech Paper <>
Subject: more than paper... much more

Want to try to get into his files too? Go to,
find the helix hidden in the logo on the 'About us' page.

Enter the username bennet and password claire. The password to
get into my file is HGghx11a. Get 2 know me.

Alternative 1: Users browsing on an Internet enabled cellular phone:

  1. Go to the "About Us" page of the Primatech Paper WAP site.
  2. Click on the small Primatech Logo and it redirects to this info page. The current message says:

Now that we know these guys weren't giving us our abilities, lets continue seeking answers here:

Previous messages found by submitting user's name and phone number on the mobile "Careers" page:

Trying to crack into this thing. I’ll let you know how when I do. Give me about a week.

I'm in and u shud b 2 Go online to when you get home. Find helix on About Us page. Username: bennet Password: claire. Get to know them thru me. HGghx11a. Talk again soon

Plan A goes into effect next week

Plan A has gone into effect. Let's get together to observe. Go to at 9:00 PM on Monday, 2/26/07.

Alternative 2: Users who signed up for text messaging will receive the following message:

I'm in & so r u. Go to, find helix, key to rabbit hole: Username: bennet Password: claire Get 2 know me: HGghx11a. Mre 2 come

Hana later made contact via text message with information on Sylar's password:

Did u get in to Sylar's file 2? I left u cluz how. If not, here's the pswrd: GGeh81zu. Not always going to b this ez.

The clues Hana is talking about are the differently colored letters on her Assignment Tracker page that, when put together, form GGeh81zu, Sylar's password.

On February 5, 2007, Hana once again contacted registered users with an additional password for Theodore Sprague's folder:

Via Text Message:

Get 2 kno Ted 2: Go 2, find helix. Same place as b4. Usrnme: bennet Pwrd: claire. Ted's code: TSntz14b. Rembr: Usrnme always bennet

Via Email:

From: Primatech Paper <>
Subject: unlock the secrets

Get to know Ted, too: Go to and find the helix. Same place as before. Username: bennet / password: claire. Ted's code: TSntz14b. Remember: Username is always bennet.

On February 12, 2007, Hana once again contacted registered users with another additional password for Matt Parkman's folder:

Via Text Message:

Last file 4 a while. Go 2, find helix. Same place as b4. Usrnme: bennet pwrd: claire. Matt's code: MPggtn75x Rembr: Usrnme always bennet

Via Email:

From: Primatech Paper <>
Subject: better hurry

Last file 4 a while. Go 2, find helix. Same place as b4. Usrnme: bennet pwrd: claire. Matt's code: MPggtn75x Rembr: Usrnme always bennet

On February 12, 2007, Hana also sent the following message containing Mr. Bennet's access code (42307#) to be entered when calling 1-800-PRIMA16 (1-800-774-6216):

Via Text Message:

Got Bennet's access code! Call 1-800-PRIMA16. Entr: 42307#. Tell em u r on 2 him. Just dn't say wht we're up 2. VMs may b mde public @

... Hacking Mr. Bennet's Tasks

After receiving Hana's message and returning to the site, a variation of the Symbol now appears superimposed on the Primatech Paper Co. logo.

Navigate to the About page and mouse over the Primatech logo (it will have the symbol mixed into the image). Clicking the logo brings up a prompt. Enter "bennet" as the user and "claire" as the password as directed and you are taken to an assignment tracker page with 4 available folder choices:

Folder Username Password Sex Enhanced Human
C001 bennet HGghx11a Female Hana Gitelman
C002 bennet MPggtn75x Male Matt Parkman
C003 bennet TSntz14b Male Theodore Sprague
C004 bennet GGeh81zu Male Gabriel Gray
  • The passwords start with the initials of the person about whom the profile in the folder is provided (as in, "HG" for Hana, "TS" for Theodore, and "GG" for Gabriel).
  • If the user accesses the folder and fails to enter the correct password, an access violation message is generated indicating the user's IP address is logged. The IP address displayed on that page is not always the player's, but can be either an intermediary server (like a proxy or TOR), one of the player's ISP's Master Domains (if their ISP only uses a few domains and all of its users are on network domains), or one of the range of domains that belongs to the player's ISP that they used for networking efficiency.
  • The characters in Mr. Bennet's files all have one element in common — they are known to have been marked by the Company
  • On January 29, 2007, during the airing of The Fix while Claire and Zach are on Mr. Bennet's computer, Hana hacked into the viewers' computers on Heroes Interactive with the following message:

Want to try to get into his files too? Go to, find the helix hidden in the logo on the 'About us' page. Enter the user name bennet and password CLSx172. The password to get into my file is HGghx11a. Get 2 know me.

  • The password CLSx172 does not give the user access to the Assignment Tracker, and it is believed that the password CLSx172 was changed to claire.
  • On February 5, 2007, Hana released the password for Theodore Sprague.

... Folder Contents

The first folder consists of a dossier for Hana, including several photos, Hana's Mossad psychological profile, and a medical diagram.

The second folder contains a dossier for Matt Parkman. Included are several photos and a medical chart. In the Research Documents tab on Matt's dossier is a file labeled "Scientific Studies", but it is marked as locked and is currently not clickable. The term "Broadman 41" on his medical chart refers to Brodmann's area 41 (aka Heschl's gyrus) of the brain - part of the primary auditory cortex. Interestingly, in addition to potentially being linked to telepathy, it also plays a part in auditory hallucinations in schizophrenics.

The third folder contains a dossier for Ted Sprague. Ted's dossier also includes a locked, unaccessible "Scientific Studies" file in the Research Documents tab.

In the fourth folder is a dossier for Sylar including a medical chart with GGeh81zu in the corner. This code can also be found on Hana's profile by combining all the blue letters in her text.

See Also:Richard Drucker's file, Assignment Tracker 2.0

... Hana's Website

Hana sent a message directing fans to her website:

Via Text Message:

Don't fall behind. Join the cause. Go2: now.

Via Email:

From: Primatech Paper <>
Subject: Join the cause!

Don't fall behind. Join the cause. Go to: now.

For more details, see Hana's website

Part 3: Surveillance

On December 3, 2007, Hana alerted readers of her blog to view the surveillance cameras at Five video feeds were available. RSL Zone 3 Corridor 26, RSL Zone 3 Corridor 27, and RSL Zone 3 Corridor 28 each showed empty hallways and lab rooms. RSL Zone 3 Corridor 29 and RSL Zone 3 Corridor 30 both showed static.

On December 4, 2007, RSL Zone 3 Corridor 26 showed Sylar holding Mohinder at gunpoint, threatening him to research Sylar's blood. (Note: When viewed in detail, Corridor 26 changes to Corridor 28.)

On December 11, 2007, RSL Zone 3 Corridor 26 showed Mohinder looking into a microscope as Sylar checks his surroundings. As well, Corridor 27 shows an empty hallway outside the Reed Street Laboratories. (Note: When viewed in detail, Corridors 26 and 27 both change to Corridor 28.)

Fantastic Four

Around the release of Fantastic Four: Rise of the Silver Surfer the ads on were changed to mention an employee screening, and a link to a preview video was added on the about page.

Information Concerning Noah Bennet

After the departure of Noah Bennet the site was updated with information concerning Noah Bennet.

We regret to inform that Noah Bennet is no longer an employee of Primatech Paper. All clients of Mr. Bennet will be contacted by a new Primatech Paper headquarters agent soon so that we may continue serving you with the same dedication and attention to detail provided by Mr. Bennet during his many years of service. As a valued customer, we look forward to a new beginning. Thank you for your cooperation and continued patronage.

On May 13, 2008, evsdropr sent a text message and email with news that during Noah's detainment, his voicemails would be forwarded to Thompson, Jr. instead. Calling 1-800-PRIMA16 and dialing 42307# will send caller's to Mr. Bennet's voicemail. However, when a message is left, the operator explains that it will be forwarded to Mr. Thompson.

Richard Drucker's file

A hidden link] was found by players after was updated with Linderman's user-name and password.


Users can access Richard Drucker's file by entering the passwords given into the log-in screen which will appear after the user clicks on the assignments.

Assignment Tracker 2.0

On February 7, 2008, data files were updated. Files are regularly updated. For more information about the system, see Assignment Tracker 2.0.

Primatech has Assignment Tracker profiles on the following Heroes characters. (To see this table sorted alphabetically or numerically, click the appropriate heading.)

Name File Password
Syn Anders C021 XY948sA
Charlie Andrews C007 Unknown
Elle Bishop C023 EBhnu07bh
Stephen Canfield C006 SCwem43ib
Christopher Coolidge P013 CChcg10kn
Leonard Cushing C022 LCtsn45p
Echo DeMille C009 EDgch49la
Eric Doyle C019 EDwvar70p
Richard Drucker A012 RDghxiia
Julien Dumont C011 JDsiy88p
Donna Dunlap C017 DDrgi77b
The German C014 TGmgx14r
Hana Gitelman C001 HGghx11a
Flint Gordon, Jr. C013 FGzrf31n
Meredith Gordon C018 MGtnn19y
Gabriel Gray C004 GGeh81zu
Bianca Karina C015 BKoir72mn
Brendan Lewis C020 BLjtd19f
Connie Logan C008 CLql99dt
John Mulligan Unknown Unknown
Jesse Murphy C012 JMmn142w
Hiro Nakamura Unknown Unknown
Matt Neuenberg C025 MNjdq12e
Matt Parkman C002 MPggtn75x
Maury Parkman A011 MPapm05ap
Peter Petrelli C016 Unknown
Claude Rains C024 CRnop07in
Baron Samedi C010 BSprs98ex
Ted Sprague C003 TSntz14b
Mindy Sprague C026 MSkni24at
Tracy Strauss Unknown Unknown
Benjamin Washington C005 BWygq63a

See Also: Assignment Tracker 2.0

Source Code

On March 10, 2008 a message was sent referring to Primatech's Assignment Tracker: Going to this page results in source code, when it appears and the page it is on differs depending on the browser used. In Internet Explorer the Assignment Tracker loads then switches to the source code for, where all the passwords can be found. In Firefox the page immediately shows the source code of, an interesting thing found in this code is the line // echo("Login correct, welcome Joe"); . However, as of March 15, 2008, the source code no longer appears. The title for the Assignment Tracker Login is missing an "s" and the browser title of the Assignment Tracker page is missing the letter "n".


  • The Heroes 360 promotional site should not be confused with, a parody-laden Heroes fansite.
  • The "Careers" page on gives users the option of signing up for updates.
  • The official Heroes site on NBC has an ad for Primatech paper promoting the toll free number 1-800-Prima16.
  • A promotion displays the phrase "Management position now available".


Business Card
  • Some of the questions asked of job applicants are similar to the Voight-Kampff test questions asked of replicants in the Ridley Scott movie Blade Runner. The questions are used to distinguish real humans from the artificially engineered humans by overloading their emotional response.
  • The domain was registered on October 31st, 2006. The registrant is listed as "Heroes", with Heroes writer and script coordinator Oliver Grigsby listed as the administrative contact. The website is hosted on the same server as As of January 10, 2007, the registrant was changed to General Electric Company, Internet Registrations.

Fan Theories

Please refer to for fan-created theories and other speculation.

Evolutions Sites edit

9thwonders.comactivatingevolution.orgbrianundauntedcorinthianlasvegas.comEvs Dropper's blogHana's websiteHeroTrutherHiro's bloglasvegasniki.compinehearstresearch.comprimatechpaper.comvotepetrelli.comWAP

Related Evolutions Portals: BooksCharactersLocationsOther